PineNutOil.org Policies

Privacy policy, Security policy / Insurance policy for shipments / Return policy

PineNutOil.org has created these regulations to meet standard privacy policy. We take the proper measures to ensure that your shopping experience with us is safe, secure and enjoyable. This statement gives details of our current information gathering and sharing practice.

PineNutOil.org is continually improving this site by adding new functionality and features. Because of these changes, changes in the law and the changing nature of technology, PineNutOil.org's data practices will change from time to time. This Privacy & Security statement is subject to change without notice. We encourage you to review our Privacy and Security statement whenever you use this web site to make sure you understand our current practices. We also encourage you to review the privacy policy posted on any web site you visit before using the site or providing personal data about yourself.

Information We Collect and How We Use It
Information Disclosure
Cookies
Security
Safe Shopping Policy
Contacting PineNutOil.org
Which store serves my country?

Information We Collect and How We Use It
When you place an order with us, we will need to collect your name, e-mail address, shipping address, credit card number and credit card expiration date. This information allows us to process your order and contact you if necessary. All of your information is stored on a secured server.

Information about how you get to PineNutOil.org is collected when you arrive at the site. We monitor our site traffic patterns and site usage to better understand our customers and markets and improve the layout and design of our site as well as our advertising ventures. Information requested includes:

IP Address (the internet address of your PC): This information is used to calculate number of new customers

Referring Website address: This information helps our marketing department determine what advertisements are working

Browser: This information is used to help us better design the website so that it operates as intended for all users

Information Disclosure
When you place an order with us, we share your information with our vendors, suppliers, and distributors as needed to fulfill your orders. We do not share sales information with third parties . We do not sell, rent or give any of your personally identifiable information with anyone outside of PineNutOil.org's fulfillment structure.

We may provide your information, as required by law or legal process; to protect and defend the rights of PineNutOil.org, the PineNutOil.org site or the users, and under circumstances we believe reasonably necessary to protect the personal safety of users of PineNutOil.org, this site or the public.

Cookies
A cookie is a small piece of information that many Web sites use to help make shopping online easier. The information is stored on your computer's hard drive. It lets you shop our site, place items in your cart and return several days later without having to reenter the information. Most Web browsers automatically accept cookies. Browsers usually provide the option to disable this feature.

Security
Our site has security measures in place to protect the loss, misuse and alteration of the information under our control. All information is stored on a secure server.

We strive to maintain the reliability, accuracy, completeness and currency of personal data in our databases and to protect the privacy and security of our databases. Although we cannot guarantee against any loss, misuse, unauthorized disclosure, alteration or destruction of data, we try to prevent such unfortunate occurrences.

Safe Shopping Policy
Because your personal data security is a high priority, PineNutOil.org has taken numerous steps to ensure that your payment information is processed confidentially, accurately and securely. PineNutOil.org uses Secure Sockets Layer (SSL), an encryption technology that protects your personal information. SSL encrypts all ordering information (name, address, credit card number) so no one can read it as it travels over the Internet. Also we use secure connection for all our forms, nobody can track or intercept your personal information or private messages when you use PineNutOil.org sign up or mesage services.

What is a SSL?
"Already used by millions of consumers"

SSL is an acronym for Secure Sockets Layer, a global standard security technology developed by Netscape in 1994. SSL is all about encryption . It creates an encrypted link between a web server and a web browser. The link ensures that all data passed between the web server and browser remains private and secure and is recognised by millions of consumers by a secure padlock which appears in their browser.

The SSL protocol is used by millions of e-Business providers to protect their customers ensuring their online transactions remain confidential . In order to be able to use the SSL protocol, a web server requires the use of an SSL certificate. Certificates are provided by Certification Authorities (CA) who in most cases also offer additional products and services to aid e-Businesses to demonstrate that they are trustworthy. Consumers have grown to associate the ' golden padlock ', that appears within their browser display, as an indication of trust in the web site. This simple fact allows e-Business providers an opportunity to leverage that increased trust level to turn visitors into paying customers - so long as you know which type to choose.

 

Contacting PineNutOil.org
You may contact us if you have any questions about this privacy statement, the practices of this site, or your dealings with this site.

You can send us mail at:

Mailing Address USA
1835 Ferry Road
Naperville,
IL 60563
USA

Mailing Address CANADA
245 Brownridge Dr
Thornhill, On
L4J 7E7
Canada


Mailing Address EUROPE-WIDE
Maybach Str.16
Recklinghaysen
45659
Germany

Or via E-mail info@PineNutOil.org

Insurance policy during shipment
Insurance covers the total price of the order in the case of loss or damage during the transportation.
The client making the order has the right for complete or partial compensation.

All issues related to transportation, delivery, loss of purchased goods from our website are under the accountability of the transportation companies.

All concerns on the above mentioned issues can only be forwarded to the above mentioned carriers in accordance to with their rules and regulations.

Note that certain shipping methods do not provide insurance for the package.

Please familiarize yourself with rules and regulations of the afformentioned carriers by visiting their websites:

USPS - http://www.usps.com/
UPS - http://www.ups.com/
Canada Post - http://www.CanadaPost.ca/
Deutzhe Post - http://www.deutschepost.de/

Insurance price:
For each additional $100.00 taken $1.00.

Example
Total price $257.00
The order is insured for the sum of $300.00.
$100.00 of insurance is free. Charged additional $2.00.
The insurance is included into the price of delivery.

Lost or damaged Packages

PineNutOil.org cannot be held liable for damage to the package during shipment. If damage or loss of package occurs during shipment, it is the responsibility of the customer to contact a postal company office to file a claim. If there are any questions, please email us with any questions or concerns that postal company has in regards to the shipment. We will provide all of the necessary information to postal company within a reasonable timeframe. Requests for lost or damaged packages are accepted within 6 months from the date of the order.

PineNutOil.org does not provide shipping to the customer.

For shipping the service is purchased from third parties (USPS, UPS, Canada Post, Deutche Post)

From the moment of buying the shipping service from the above mentioned companies all of the responsibility on the customer’s order is passed on to the provider of the shipping service.

All issues related to transportation, delivery, loss of purchased goods from our website are under the accountability of the aforementioned companies.

All concerns on the above mentioned issues can only be forwarded to the above mentioned carriers in accordance to with their rules and regulations.

Please familiarize yourself with rules and regulations of the afformentioned carriers by visiting their websites:

USPS - http://www.usps.com/
UPS - http://www.ups.com/
Canada Post - http://www.CanadaPost.ca/
Deutzhe Post - http://www.deutschepost.de/

Return policy
We guarantee that all products we sell are brand new, genuine and free of damage. Your order is 100% insured (view our insurance policy), and if it is damaged in transit, we will send you a replacement once your insurance claim is satisfied by the Postal Service. If a mistake is made on behalf of PineNutOil.org we will correct it at no charge to you using express shipping. Please be 100% sure prior to placing your order as we do not accept returns. Thank you very much for your understanding.


Our warmest regards,

www.PineNutOil.org

By placing the order on our website you agree with our Policies, and you agree to resolve all issues in accordance with these Policies.